Lately there has been a great deal of interest in adding Flash
to your everyday run-of-the-mill email so you can send it to your
clients, prospects or newsletter subscribers. Marketing has descended
from upon high and declared it, the small business client wants
it, and the executive in management has read about it.
Well, why not?
The fact of the matter is that email HTML browsers are just not
equal to their web browser equivalents. This is further made complex
by the wide variety of settings, preferences, security updates,
versions, and third-party applications which make the user experience
hard to predict.
This is an interesting problem to contend with when creating,
designing and marketing your HTML email. Most likely you are about
to hate what I am about to say, however, please do not shoot the
messenger.
You should never use Flash or any other Rich Media piece in your
HTML email unless you absolutely know that the email client your
recipient uses can handle Flash content.
Further, you should only send Flash/Rich Media content to someone
who has requested it, or you have an agreed upon marketing relationship.
The first time that I had to wait almost an hour to download what
turned out to be a Flash email, I was on a Hotel dialup account.
That one Flash email cost nearly $15 and an hour of my time.
Not exactly the relationship you want to enter into with your
customers or clients. So if you absolutely have to send Flash content
via email, here are a few tips you should remember.
1) Do not try to control your Flash
with active scripting.
Due to the wide variety of email clients, browsers, security settings,
updates, and service packs installed, it is difficult to predict
how a script will execute against any given email client. JavaScripts
can cause browsers and Outlook 2000 to disable active scripting
contained in an email document (there has been an increase in email
security due to malicious scripts).
2) You're better off attaching or
sending a link.
The majority of web-based email
clients (Hotmail, Yahoo, etc.) will strip out your Flash content.
This is also often done just so your media doesn't complete with
the free web-based email accounts who use ads as a primary revenue
trade-off for using their service (think: Yahoo).
It is not uncommon to send embedded Flash content only to have
the recipient open it in their web-based client and see absolutely
nothing. Unless the email or content management tool you are using
allows for detection, support and the delivery of alternate content
you should avoid sending Rich Media unless you know the recipient
can receive such content.
You also cannot rely on a <NOEMBED> to provide an alternate
link for the content. You will need to include a text link before
or after your Flash content for all web-based recipients and those
whose systems, ISP, network security, or other variables interfere
with their viewing of Flash content.
By sending your Flash content as an attachment or a link, you
can work around some of these limitations imposed by making the
Flash content render in the browser rather in your email. That
way, if your recipient has the plug in, they can view the Flash
file.
3) Make sure your files do not immediately
start playing.
Control your content with an onClick, or other event. Just a nice "Click
here for an important message" is all you need. Allow the viewer
to start the presentation when they are ready.
Example: A Flash or Shockwave piece, which begins streaming if
viewed in an Outlook preview window, will start a second time when
the email is opened. This will usually cause quite a mess with
the recipient's sound system, not to mention distort your intended
message.
Nothing will get your Flash email deleted quicker than if it causes
unexpected sounds to suddenly come pouring loudly from the recipient's
computer during the workday.
These are just a few things you should watch out for if you plan
to design, send and expect responses to your Flash emails.
Flash and other Rich Media may all be year 2003 "bleeding
edge" for the world of web browsers. Unfortunately your average
HTML email browser seems stuck at about early 1998.
About the Author:
Florentine Design Group (http://www.florentinedesign.com)
is a coalition of web designers, marketers, artists, animators, and other hired
guns who work in the start-up arena. Sometimes cheap, sometimes for free, always
getting the job done. If you can find them, maybe you can hire them....just
like the A-Team...grrrr
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"Dr
Ebiz"
"My company is going to sign up for an affiliate program, but
doesn't know which one to pick. I am also concerned about affiliates
spamming our products to make commissions. Do we risk getting blacklisted
by SpamCop if some affiliates do spamming?" --
Johan M Hedin, Monterey Bay Clothing
Companies with higher revenues often choose one of the larger
affiliate management systems, such as LinkShare, BeFree,
or Commission Junction. Their fees are
typically a percentage of the commission paid to affiliates, but for
this fee they write the checks due affiliates and have a network of
potential affiliates they can send your way. If you don't want to
pay a percentage, consider MyAffiliateProgram
(www.wilsonweb.com/afd/myaffiliateprogram.htm), an excellent hosted
ASP with a set-up charge and flat fee. Their consultants can also
provide help in recruiting affiliates and running your program.
| An increasing number of shopping carts come with at least a
rudimentary affiliate program. Ultimate Affiliate Package
(www.wilsonweb.com/afd/groundbreak.htm) and Little Salesman
(www.wilsonweb.com/afd/little_salesman.htm) are low-cost CGI
programs you can install on your webserver without monthly fees.
With these programs, however, you'll still need to recruit your own
affiliates. You can do this by listing your program in various
affiliate program directories -- made easy with Affiliate Announce
(www.wilsonweb.com/afd/affil_announce.htm). Of course, be sure to
mention your affiliate program on your own site. |
|
Don't be overly concerned that spammers will cause your company
to get blacklisted. As an apparel company with a tangible product,
your commissions are likely to be in the 5% to 8% range. Unless you
pay very high affiliate commissions, spammers probably won't bother
with you. However, you should have a clearly stated policy against
spamming and quickly remove affiliates that spam.
Copyright 2003,
Ralph F.
Wilson. All rights reserved.
Used by permission.
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