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Today's
Article: Blacklists
and WhiteLists Explained
Today's Ask Dr. Ebiz:
Business Site Design
Tips
My Emails are
not Being Delivered. Blacklists and White Lists
Explained.
by Karen Fegarty
Over 40% of all emails within
your marketing campaign are not being delivered. You may not
even be aware of this, as many ISPs will not send back a bounce
message. In fact if you are sending messages to AOL customers,
AOL is now
blocking over 80% of the messages that come into their servers. One of the main reasons that
this is occurring is that your IP or Domain may be blacklisted.
All major ISP's and many corporate email systems now check against
blacklists and will refuse to deliver any emails that come from
an IP that is blacklisted.
But what exactly is a blacklist? DNS blacklists are lists of domains and IP's that are known
to originate Spam. Many anti-spam software programs used by corporations
and ISP's use these lists to control Spam by refusing any email
that originates from one of these domains or IPs. Unfortunately there are many instances of false positives
as there are few checks and often little objectivity when listing
a particular IP. In order for a blacklist to know that a domain
is sending Spam, the offence must be reported.
It may take only one report via a web form for you to be listed. You may be listed maliciously through one complaint
of a client, or that of a competitor. Many blacklists, as well,
will list not only the IP that is suspected as spamming, but will
list any IPs in that range of addresses. If someone using the
same Internet provider as you is accused of spamming and is placed
on a blacklist, you may be listed as well. DNS blacklists are usually maintained by anti-spam organizations
or by individuals.What are some of the most popular blacklists that ISPs are
using?Some of these include:MAPS - http://www.mail-abuse.com/
Spam Cop - http://www.spamcop.net/
SpamHaus - http://www.spamhaus.org/
SPEWS.org - http://www.spews.org/
ORDB.org - Open Relay Database - http://www.ordb.org/How do I know if I am on a blacklist?Unfortunately, you really can't be 100% sure if you have been
blacklisted. You may be on someone's blacklist and not
even know it. There are, however, ways to check most of
the lists.One way is to check your server log when sending your campaigns.
You will often see an email bounce notice indicating that the
message has bounced because you are on a particular blacklist.Many of the major blacklists also allow you to enter your
IP into a form on their site. These checks will tell you whether
you appear, or not, on their list.A useful tool, is the Blacklist Monitor. http://www.blacklistmonitor.com - It automatically checks your IP against most of the major
Blacklists and tells you which ones you are listed on. It
also gives you help in getting removed. All your IPs are constantly
monitored for any changes, listings,
or delistings.But what is a White List and how can this help?Many corporations and ISPs will create a white list. This
is a list of trusted IP addresses that they feel confident will
not send spam to their customers. If your IP is listed
on a particular white list then your email messages will be
livered to the destination email address. It is important for
reputable marketers to work with the major ISP's such as AOL to
ensure that you are on their white list. For most, it can be a
lengthy process, but well worth your
efforts. Other third-party email certification programs now exist.
Bonded sender http://www.bondedsender.com is one such agency. By joining Bonded Sender,
senders improve deliverability rates and differentiate their
brand. Senders go through a formal application process, adhere
to email standards and post a bond against potential complaints.
Major ISPs such as MSN/Hotmail now check against Bond Sender's
white list and allow these email to pass. Knowing if you are on a blacklist, getting removed if you
are and getting established on white lists is critical if you
are email marketing. The more messages delivered equals more
sales!
--------------------------
Author Karen Fegarty is with Mailworkz, the creator of Blacklist Monitor -- advanced service that continuously checks all
the major blacklists for you, and then some. Don't be treated
unfairly. Keep a handle on who may have you blacklisted. Get
a free trial and find out more at http://www.blacklistmonitor.com.
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Quick
SMTP Server
"Dr
Ebiz"
"I would like to request information about site design. I am a
home-based travel consultant, and I need a website that can compete
with the rest of the crowd, with search engines, etc." -- Erlinda
Holland
A great deal goes into website design. It is possible to build a
site yourself using a site-building wizard such as those
available with Ken Evoy's Site Build It!
(www.wilsonweb.com/afd/sitebuildit.htm) or Yahoo! Small Business Web Hosting
(www.wilsonweb.com/afd/yahoohosting.htm). When you build a custom
site, it's easier to make it exactly the way you'd like it, but
the chances of you creating a professional design on
your own the first time aren't good (unless you have a background in
graphic design). I recommend that you find a web designer to lay out
your first site.
Your question prompted me to update my very popular article, "12 Website Design Decisions Your Business or
Organization Will Need to Make Correctly."
http://www.wilsonweb.com/articles/12design.htm Thanks! You can also
find lots of information online about website design in my Web Marketing Info Center
.http://www.wilsonweb.com/cat/cat.cfm?page=1&subcat=ms_Design
"Copyright 2004, Ralph F. Wilson. All
rights reserved. Used by permission."

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